How IT and the Rest of the Business Can Innovate Together. Communications of the Association for Information Systems. 36. 2015.
Twitter users generate better ideas. MIT Sloan Management Review.. 2015.
Digitising the R&D social network: revisiting the technological gatekeeper. Information Systems Journal. 23. 2013.
Transactive memory systems as a collective filter for mitigating information overload in digitally enabled organizational groups. Information and Organization. 23. 2013.
Service Science: An Actor-Network Theory Approach. International Journal of Actor-Network Theory and Technological Innovation (IJANTTI). 4. 2012.
Service Science: Exploring Complex Agile Service Networks through Organisational Network Analysis. Agile and Lean Service-Oriented Development: Foundations Theory and PracticeAgile and Lean Service-Oriented Development: Foundations Theory and Practice.. 2012.
Exploring the Implications of IT-enabled Relational Structures on Service Performance. Complex Services Systems Academic ConferenceComplex Services Systems Academic Conference.. 2011.
A Framework for Public Service Customization. The International Journal of Information Studies.. 2011.
Modelling Business Transactions across Service Supply Chain Networks. 20th International Conference on Information Systems Development (ISD2011)20th International Conference on Information Systems Development (ISD2011).. 2011.
A Multi-layer Approach for Customizing Business Services. International Conference on Electronic Commerce and Web TechnologiesInternational Conference on Electronic Commerce and Web Technologies.. 2011.