Dr. Armin Shams is a Research Fellow in the field of Smart Cities with LERO and Kemmy Business School, University of Limerick. He is a Senior Member of IEEE and a multidisciplinary practitioner, researcher and lecturer with over twenty years experience in business (even parallel to studies, since he was 19) and also in academia. Armin has won over $220,000 of grants/support, mainly for applied research, in Europe and the Middle East. Armin has been an ACM ICPC World Finalist in 2001 and a winner of Khwarizmi International Award for Artificial Intelligence research, in 1997 (students' section). He has improved the Chebyshev’s Theorem about Bertrand’s Conjecture concerning the gaps between primes (UMJ, 59, 10, in 2007). Armin’s research has mainly been in the fields of Digital Transformation, AI, Smart Cities and Service Analytics. His industrial practices mainly fall into a novel multidisciplinary intelligent Total Change Management framework devised by himself. Armin has provided consultation and applied research service to the managers/contractors of companies such as IBM, Microsoft, Intel and EMC. He serves on the editorial boards and program committees of a number of journals and conferences such as the International Conference on Cloud Computing and Service Science (CLOSER).