Ita Richardson
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2012. Service Science: An Actor-Network Theory Approach. International Journal of Actor-Network Theory and Technological Innovation (IJANTTI). 4(3)
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2012. SOLÚBTHA – A Flexible Business Transaction Model. ICSE Workshop.
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2012. Design and Implementation of a Hospital Quality Assurance Program (H-QAP). IEEE Software Special Issue on Software Engineering for Compliance.
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2012. SOAdapt: A Process Reference Model for Developing Adaptable Service-Based Applications. Information and Software Technology.
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2012. Service Science: Exploring Complex Agile Service Networks through Organisational Network Analysis. Agile and Lean Service-Oriented Development: Foundations Theory and Practice.
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2011. Exploring the Implications of IT-enabled Relational Structures on Service Performance. Complex Services Systems Academic Conference.
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2011. A Decision Support System for Global Software Development. PARIS’11 workshop, co-located with 6th IEEE International Conference on Global Software Engineering(ICGSE) ’11.
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2011. Modelling Business Transactions across Service Supply Chain Networks. 20th International Conference on Information Systems Development (ISD2011).
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2011. A Multi-layer Approach for Customizing Business Services. International Conference on Electronic Commerce and Web Technologies.
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2011. Software development project success and failure from the supplier's perspective: A systematic literature review. International Journal of Project Management.
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2011. Using the Cloud to Facilitate Global Software Development Challenges. ICGSE Workshop on Tool Support Development and Management in Distributed Software Projects.
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2011. Negotiation towards Service Level Agreements: A Life Cycle Based Approach. 7th IEEE World Congress on Services (SERVICES 2011).
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2011. The Design and Development of Software Process Reference Models – Experiences and Lessons Learnt. European Systems and Software Process Improvement and Innovation Conference, EuroSPI 2011.
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2011. Process Support for Product Line Application Engineering. European Systems and Software Process Improvement and Innovation Conference, EuroSPI 2011.
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2011. A Theoretical Framework for Software Quality in the Healthcare and Medical Industry. European Systems and Software Process Improvement and Innovation Conference, EuroSPI .
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2011. Educating Software Engineers of the Future: Software Quality Research through Problem-Based Learning. IEEE Conference on Software Engineering Education and Training, CSEET 2011.
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2011. Medical Device Software Development - A Perspective from a Lean Manufacturing Plant. Software Process Improvement and Capability Determintation (SPICE 2011).
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2011. Service Science: Introducing The Need For Performance Analytics for Service Networks Evolution. Cloud Computing and Service Science Conference (CLOSER 2011).
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2011. Toward A Framework for Customizing the Public Services. International Conference on Information Technology and Electronic Services.
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2011. Towards A Framework for Customizing the Views of Reusable Public Service Processes. 17th International Conference on Software and Information Technologies.
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2011. Global Software Development - Coordination and Project Management Strategies from a Vendor Perspective. Global Sourcing Workshop 2011.
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2011. Development of a Software Quality Plan for Hospitals: An Irish Perspective. HEALTHINF 2011 International Conference on Health Informatics.
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2011. A Framework for Public Service Customization. The International Journal of Information Studies.
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2011. Global Software Development Coordination Strategies - A Vendor Perspective. New Studies in Global IT and Business Service Outsourcing. 91:pp153-174.
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2011. Key Activities for Product Derivation in Software Product Lines. Journal of Systems and Software. 84(2):pp285-300.
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